Term and Conditions:
There is no charge or service fee for processing credit or debit card payments. Full payment by credit or debit card is required to make a reservation. Payment will be listed as Vana Tours on the credit or debit card statement.
No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals or any other services utilized. If you wish to cancel a reservation made via the Website, the supplier’s cancellation policy contained in the applicable product listing will apply to, and govern the terms of, your cancellation and any refunds. When canceling a booking, you will be notified via email or telephone of the total refund amount you will receive, if any.
The standard of payment and cancellation policy is:
- A 100% refund for cancellations made at least 48 hours in advance of the start date of the experience.
- Cancellations made after 48 hours of the start date of the experience will not be applicable to refund.